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Returns and exchanges for online orders will only be accepted where the product has not been worn, altered, washed and have all original tags and packaging attached.
If for some reason something is faulty, missing, or not to your liking, please contact us and let us know and we can work together to find a resolution.
Our highest priority is that you are happy with your Headwrap pieces and accessories!
Return & exchange requests must be received within 7 days of receipt of your order.
Exchanges: In the event of items being exchanged it is the responsibility of the customer to pay for the return postage and full postage of the exchange item back to them.
We reserve the right to refuse any returns where the products are not in new, unused condition. Products sent for return or exchange that are not in new condition can be sent back at the customer’s expense or may be picked up from our offices.
We are unable to accept returns and exchanges on sale items, special orders or any item sold at a reduced price.
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