Participant Terms, Risk Acknowledgement & Indemnity.

TERMS & CONDITIONS

NAPPYESE Farms & Retreat Homes
11–15 December 2026 · Anambra, Nigeria

Last Updated: September 2026

These Retreat Terms & Conditions (“Terms”) apply to participation in all NAPPYESE nkà ọgwụgwọ COME HOME land experience including a but not limited to , a 3-night, 4-day retreat organised by NAPPYESE (“NAPPYESE”, “we”, “us” or “our”) and any other confirmed organizer at NAPPYESE Farms & Retreat Homes, Anambra, Nigeria.

By making a booking or payment, you confirm that you have read, understood and accepted these Terms.

1. THE RETREAT

nkà ọgwụgwọ COME HOME is an intimate, farm-based wellness and creative retreat.

The retreat includes accommodation, meals, selected wellness and creative activities, nature/farm experiences, group transportation between the designated meeting point and the retreat location, and other experiences described on the official retreat page.

The programme is intentionally flexible. Activities, facilitators, meal arrangements, schedules and specific experiences may change where reasonably necessary due to weather, safety, availability, operational considerations or circumstances beyond our reasonable control.

Any material change affecting the overall nature of the retreat will be communicated to participants as soon as reasonably practicable.

2. BOOKING & PAYMENT

A place is secured when the required deposit or full payment has been successfully received.

Standard retreat investment

₦250,000 per person

Come Home Together

₦225,000 per person when two people book together, subject to the conditions displayed at the time of booking.

Payment plan

Where the payment plan is offered:

₦125,000 deposit to reserve the place
₦125,000 balance payable by the stated balance deadline

A participant whose balance remains unpaid after the stated deadline may be contacted and given an opportunity to complete payment.

NAPPYESE reserves the right to release an unpaid reservation after reasonable notice where the balance remains outstanding.

A participant is not considered fully confirmed until the applicable payment requirements have been satisfied.

3. CANCELLATIONS, TRANSFERS & REFUNDS

We understand that circumstances can change.

Our cancellation policy is designed to balance the participant’s rights with the substantial advance costs involved in preparing a small 12-person retreat.

Cancellation by a participant

If you need to cancel, please notify NAPPYESE in writing as soon as possible.

Subject to applicable law, the following proposed cancellation schedule applies:

More than 30 days before arrival:
A refund may be issued less reasonable, documented non-recoverable costs and any applicable payment-processing charges.

15–30 days before arrival:
Up to 50% of amounts paid may be refundable, less reasonable non-recoverable costs.

14 days or fewer before arrival:
Amounts paid may be non-refundable to the extent permitted by applicable law where the costs of preparing the retreat and reserving the participant’s place have become substantially committed.

Where appropriate, NAPPYESE may offer a transfer of the participant’s booking to another eligible person nominated by the participant, subject to reasonable administrative requirements and approval.

Any transfer must be completed before the retreat and the replacement participant must agree to these Terms.

Refund rights required by applicable Nigerian law are not excluded by this policy.

If NAPPYESE cancels the retreat and does not offer a reasonable alternative date or replacement experience, participants will be informed of the available refund or other remedy in accordance with applicable law.

4. CHANGES TO THE RETREAT

NAPPYESE may make reasonable changes to the programme where necessary.

These may include changes to:

activity times;
facilitators;
meal arrangements;
transportation schedules;
specific creative or wellness activities;
accommodation arrangements;
outdoor activities; or
the order in which activities occur.

We will make reasonable efforts to preserve the overall character and value of the COME HOME experience.

No programme can be guaranteed to operate exactly as originally scheduled.

5. WEATHER & ENVIRONMENTAL CONDITIONS

COME HOME takes place in a rural, outdoor environment.

Weather conditions may affect outdoor activities, transportation, camping arrangements and the programme.

Where weather creates a reasonable safety concern, NAPPYESE may postpone, modify, relocate or cancel an affected activity.

We may substitute an indoor or alternative activity where reasonably possible.

If severe weather or another environmental event makes the retreat location unsafe or inaccessible, NAPPYESE may postpone or cancel the retreat.

Where NAPPYESE cancels the retreat in these circumstances, we will communicate the available options, which may include rescheduling or a refund where required by applicable law.

6. ACCOMMODATION

COME HOME is a farm-based camping retreat, not a hotel or conventional luxury resort.

Each participant is provided with a prepared camping tent and sleeping setup unless otherwise agreed.

Shared bathroom and shower facilities are provided.

Participants should expect a natural rural environment and should be comfortable with outdoor living.

Ordinary conditions associated with a farm environment may include:

insects;
natural sounds;
uneven ground;
dust or mud;
changing weather;
vegetation;
outdoor toilets/showers;
limited infrastructure compared with an urban hotel; and
other normal features of rural accommodation.

The accommodation is intended to be clean, functional and reasonably prepared for the retreat, but participants should not expect hotel-standard facilities.

If you have a condition or accessibility requirement that may affect your ability to participate comfortably, please contact us before booking.

7. TRANSPORTATION

Group transportation will be arranged between the designated meeting point in the Awka/Awkuzu area and NAPPYESE Farms & Retreat Homes.

Participants are responsible for arriving at the designated meeting point at the stated time.

If a participant misses the arranged group transportation because they arrive late or fail to follow the provided instructions, NAPPYESE may not be able to provide replacement transportation.

Any additional transportation required as a result may be the participant’s responsibility.

Transportation schedules may change due to traffic, weather, road conditions, vehicle availability or other circumstances outside NAPPYESE’s reasonable control.

Participants must comply with reasonable instructions given by transportation providers and retreat staff.

8. HEALTH, MEDICAL CONDITIONS & EMERGENCIES

COME HOME is a wellness and retreat experience.

It is not medical treatment, psychotherapy, medical diagnosis or emergency medical care.

Participants are responsible for determining whether the retreat and its activities are suitable for them.

Before arrival, participants should inform NAPPYESE of any relevant:

medical condition;
allergy;
dietary restriction;
mobility limitation;
medication requirement;
pregnancy-related consideration; or
other condition that may reasonably affect participation or emergency response.

Participants are responsible for carrying necessary medication and personal medical supplies.

In an emergency, NAPPYESE may arrange or facilitate reasonable assistance, including contacting emergency services or a participant’s emergency contact where appropriate.

Where urgent medical attention is required, NAPPYESE may arrange transportation to an appropriate medical facility.

The participant remains responsible for their medical costs, treatment costs and related expenses unless applicable law provides otherwise.

Participants should have appropriate health/travel insurance where they consider it necessary.

9. WELLNESS, MOVEMENT & BODYWORK

Movement, yoga, meditation and other wellness activities are offered as general wellbeing experiences.

Participants should participate within their own limits.

No participant is required to perform an activity they do not feel comfortable performing.

Private massage or bodywork may be available at an additional cost.

Where a service is provided by an independent practitioner, that practitioner may have separate professional terms and responsibilities.

Participants should communicate relevant physical limitations, injuries, pregnancy or other relevant considerations to the practitioner before receiving bodywork.

10. ALCOHOL, DRUGS & INTOXICATION

COME HOME is designed as a grounded, sober-friendly retreat environment.

Illegal drugs are strictly prohibited.

Participants must not bring, possess, distribute or use illegal drugs at the retreat.

Excessive intoxication, aggressive behaviour, unsafe behaviour or conduct that places another person at risk is not permitted.

NAPPYESE reserves the right to require a participant who is intoxicated or behaving dangerously to stop participating in an activity or leave a communal area.

Where serious or repeated misconduct occurs, a participant may be required to leave the retreat without further participation, subject to applicable law.

11. PROHIBITED CONDUCT

Participants are expected to treat other guests, staff, facilitators, service providers, the land and surrounding communities with respect.

The following are prohibited:

violence or threats of violence;
harassment or intimidation;
sexual harassment or unwanted sexual conduct;
discrimination or abusive conduct;
theft;
deliberate destruction of property;
serious disruption of the retreat;
dangerous or reckless conduct;
unlawful activity;
possession or use of illegal drugs;
unauthorised access to restricted areas; and
conduct that creates a serious safety risk to another person.

NAPPYESE may take reasonable action where a participant’s conduct creates a safety or wellbeing concern.

12. PERSONAL PROPERTY

Participants are responsible for their personal belongings, valuables, electronic devices, money, passports, travel documents and other possessions.

Participants should avoid bringing unnecessary valuables to the retreat.

NAPPYESE will take reasonable measures to maintain a safe environment but cannot guarantee the security of every personal item.

Nothing in these Terms excludes liability that cannot legally be excluded.

13. DAMAGE TO PROPERTY

Participants are responsible for damage to NAPPYESE property or third-party property caused by their intentional or negligent conduct.

Where reasonable evidence establishes that a participant caused damage, NAPPYESE may seek reasonable reimbursement for the actual cost of repair or replacement.

Participants will not be charged for ordinary wear and tear.

14. EARLY DEPARTURE

If a participant voluntarily chooses to leave the retreat early for personal reasons, they should notify NAPPYESE as soon as possible.

NAPPYESE will make reasonable efforts to assist with departure arrangements, but additional transportation or accommodation costs may be the participant’s responsibility.

Leaving the retreat early does not automatically create a right to a refund for unused accommodation, meals or activities, subject to any rights provided by applicable law.

Where early departure is caused by circumstances attributable to NAPPYESE or by a material failure to provide the contracted service, the matter will be reviewed fairly based on the circumstances.

15. PHOTOGRAPHY, VIDEO & CONTENT

COME HOME may be photographed or recorded for documentation, archival purposes and future NAPPYESE marketing.

We want the retreat to remain intimate, so photography will be approached respectfully.

Participants may be asked to provide separate consent for identifiable promotional use of their image.

NAPPYESE will not require a participant to participate in a testimonial, interview or promotional recording.

If you do not wish to appear in promotional photography or video, please notify the NAPPYESE team before or during the retreat and reasonable efforts will be made to respect that preference.

Participants must also respect the privacy of other guests and must not photograph, record or publish identifiable images, private conversations or sensitive personal disclosures involving another participant without their consent.

16. PRIVACY & PERSONAL INFORMATION

Information provided during booking or before the retreat may be used for purposes reasonably necessary to administer the retreat, including:

processing bookings and payments;
communicating with participants;
arranging transportation;
managing accommodation;
responding to dietary or accessibility requirements;
handling emergencies; and
administering the retreat.

NAPPYESE will handle personal information in accordance with applicable Nigerian data-protection requirements and its applicable privacy practices.

Participants should avoid sharing another person’s private information without permission.

17. FORCE MAJEURE

NAPPYESE will not be responsible for failure or delay in performing an obligation where the failure results from circumstances beyond its reasonable control that could not reasonably have been avoided.

Examples may include:

severe weather;
flooding;
fire;
serious natural events;
major road closures;
government restrictions or emergency measures;
public health emergencies;
civil unrest;
serious security incidents;
major infrastructure failure;
loss of essential utilities;
transportation disruption;
or other comparable events beyond reasonable control.

NAPPYESE will take reasonable steps to minimise the impact of such circumstances and will communicate material changes to participants.

Force majeure does not automatically mean that all payments are forfeited. Where the retreat cannot proceed, NAPPYESE will communicate the available options, including rescheduling, credit or refund where required or reasonably appropriate.

18. COMPLAINTS & CONCERNS

We want concerns to be addressed promptly.

If you experience a problem during the retreat, please notify a member of the NAPPYESE team as soon as reasonably possible so that we have an opportunity to address it while the retreat is taking place.

For complaints after the retreat, please contact:

NAPPYESE
Email: nappyese@gmail.com
WhatsApp: +2347014071794

Please provide:

your name;
booking details;
the nature of the complaint;
relevant dates;
supporting information where available; and
the outcome you are seeking.

NAPPYESE will review complaints fairly and respond within a reasonable period.

Nothing in this complaints procedure prevents a consumer from exercising rights available under Nigerian law, including applicable consumer-protection remedies. The FCCPC also provides a formal consumer complaint process.

19. DISPUTE RESOLUTION

If a dispute arises, both parties should first make a reasonable attempt to resolve the matter directly and in good faith.

Where appropriate, the parties may agree to mediation or another alternative dispute-resolution process before commencing formal proceedings.

Nothing in these Terms prevents a participant from exercising a statutory right to seek redress through an appropriate regulatory body, tribunal or court.

These Terms are governed by the laws applicable in the Federal Republic of Nigeria.

Any dispute that cannot be resolved informally or through an agreed alternative dispute-resolution process may be referred to a court or other forum having lawful jurisdiction.

20. LIMITATION OF LIABILITY

NAPPYESE will take reasonable care in organising and delivering COME HOME.

However, participants acknowledge that the retreat takes place in a rural and outdoor environment and that some risks are inherent in camping, travel, movement and interaction with natural surroundings.

To the extent permitted by applicable law, NAPPYESE is not responsible for loss or damage arising solely from:

a participant’s own unlawful or intentional conduct;
a participant’s failure to follow reasonable safety instructions;
a participant’s material failure to disclose relevant information that they knew or reasonably should have known was relevant to safe participation;
risks voluntarily undertaken by a participant despite reasonable warnings; or
circumstances outside NAPPYESE’s reasonable control.

Nothing in these Terms excludes, restricts or attempts to transfer any liability, consumer right or legal remedy that cannot lawfully be excluded, restricted or transferred under Nigerian law.

21. PARTICIPANT INDEMNITY

To the extent permitted by applicable law, a participant may be responsible for reasonable losses, costs or claims arising from that participant’s own:

unlawful conduct;
deliberate misconduct;
negligent conduct;
material breach of these Terms; or
deliberate or negligent damage to property.

This provision does not require a participant to indemnify NAPPYESE for NAPPYESE’s own liability where such liability cannot legally be transferred to the participant.

22. CHANGES TO THESE TERMS

NAPPYESE may make reasonable administrative updates to these Terms where necessary.

Where a change materially affects a participant’s rights or obligations after booking, NAPPYESE will provide reasonable notice and will not use an amendment to remove rights that cannot lawfully be removed.

The Terms applicable to a participant will be those provided or made available at the time of booking, together with any subsequent changes that are lawfully applicable.

23. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it lawful where possible.

The remaining provisions will continue to apply to the extent permitted by law.

24. ENTIRE AGREEMENT

These Terms, together with the information presented on the official COME HOME booking page and any specific written booking confirmation provided to the participant, form the basis of the participant’s agreement with NAPPYESE for the retreat.

If there is a material conflict between general promotional content and these Terms, the specific booking terms and applicable law will govern.

25. PARTICIPANT ACKNOWLEDGEMENT

By completing payment for COME HOME, I confirm that:

I have read and understood these Retreat Terms & Conditions;
I understand that COME HOME is a farm-based retreat rather than a conventional hotel;
I understand the accommodation and shared-facility arrangements;
I understand the nature of the outdoor environment;
I have had an opportunity to ask questions before booking;
I understand the cancellation and refund terms;
I understand that the programme may reasonably change;
I agree to follow reasonable safety and conduct requirements;
I understand that COME HOME is not medical treatment or emergency medical care; and
I agree to these Terms subject to my rights under applicable Nigerian law.

By completing payment, I confirm my acceptance of these Terms & Conditions.